“Good evening and welcome.”Good evening and welcome.
SERVESPEAK / Restaurant Service
Restaurant Service
Take a guest from the welcome to the final bill with clear, friendly English for the restaurant floor.
Three learning levelsFoundation → Workplace → Professional
Lesson lengthAbout 5 minutes for this sampleFull course activities vary in length. Work at your own pace.
Inside the course · 8 lessons8
What you will practise
What you can do afterwards
- Welcome and seat guests with a natural greeting.
- Clarify orders and check dietary requirements accurately.
- Recommend options and handle bills or complaints politely.
Inside the course · 8 lessons
- Welcoming the guest
- Taking the order
- Explaining the menu
- Allergies & dietary needs
- Drinks & natural upselling
- Handling complaints
- Payments & farewells
- Complete restaurant challenge
Sample lesson
Welcoming the guest
Listen to a guest-facing phrase, then say it aloud yourself.
The situation
A guest enters the dining room. Greet them warmly before discussing their table.
Your turn
Welcome the guest, then invite them to their table.
“Please follow me. I’ll show you to your table.”Please follow me. I’ll show you to your table.
Continue practising
Your membership includes both courses, speaking practice and saved progress.
Start your 7-day free trial