Hotel Reception & Guest Services
Hotel English — practise reservations, check-in, room information, guest requests, complaints, payments, check-out and local recommendations.
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Student sign inSERVESPEAK • ENGLISH FOR HOSPITALITY
Speak confidently with guests in British English
Practise real hotel and restaurant conversations with British pronunciation, AI feedback and explanations in your chosen support language.
🏨 Hotels & restaurants🎧 British pronunciation🌐 Support in your language
Choose your course
Your membership includes both complete courses, British pronunciation audio, interactive vocabulary, AI role-play, assessments, saved progress and certificates.
Restaurant Service
Restaurant English — practise welcoming guests, menus, orders, drinks, allergies, recommendations, complaints, bills and farewells.
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Who ServeSpeak is for
Practical support for businesses, working professionals and people building a new future in hospitality.
Hospitality businesses
Give hotel and restaurant teams consistent English practice for guest service and track their progress.
Explore ServeSpeak for business →Individual professionals
Build confidence for the conversations you handle every day, from welcoming guests to solving problems.
Try a free lesson →New arrivals and job seekers
Learn the essential English you need to apply, interview and begin hospitality work in a new country.
Start your 7-day free trial →Membership
Individual: £12.99 per month or £89.88 for 12 months — save 42%. Prices are in pounds sterling, with automatic conversion to supported local currencies at checkout.
Choose monthly or annual membership. Both include a 7-day free trial; your chosen plan is charged afterwards unless you cancel before the trial ends. Prices are in pounds sterling, with conversion to supported local currencies at checkout.
Start your 7-day free trialThe ServeSpeak method
01LearnBuild useful vocabulary and phrases.
02ListenHear natural British English.
03PractiseUse guided activities and AI feedback.
04PerformSpeak confidently in realistic situations.
SPEAKING CONFIDENCE, BUILT BY PRACTICE
Learn to speak through real AI-powered conversations
Step into immersive hotel and restaurant situations where you listen, respond and keep the conversation moving—without memorising a script.
Try a free lessonAI conversations
Practise realistic guest and workplace exchanges at your level.
Personalised feedback
Receive clear guidance on your answer, vocabulary and next improvement.
Vocabulary that sticks
Learn useful hospitality words, hear them and use them in context.
LEARNING SUPPORT LANGUAGES
Your language. Your journey in hospitality English.
Choose the language for explanations and guidance. Lessons, conversations and pronunciation stay in British English.
The ServeSpeak Team
Created by The ServeSpeak Team — Hospitality professionals with real-world experience in hotels, restaurants, bars and customer service.