ServeSpeak

HELP CENTRE

Quick answers, so you can keep learning

Help with audio, microphones, subscriptions, certificates, translations and account recovery.

Audio is not playing+

Check that your device is not muted, then tap the speaker again. Safari may require one tap before allowing audio.

How do I allow the microphone?+

Choose Allow when your browser asks for microphone access. You can change this later in the site settings for serve-speak.com.

How does the 7-day trial work?+

Create an account and choose a plan. Your trial provides course access for seven days before the paid subscription begins.

Where is my certificate?+

Open the Certificate Centre on your learning page. Complete all required lessons and assessments to unlock it.

I forgot my password+

Open Student sign in, choose Forgot password and follow the secure link sent to your email.

How do translations work?+

Choose your learning support language from the globe selector. English remains the language being taught while explanations change to your selection.

Can a manager see my progress?+

Only an authorised manager in your business account can view work-related progress for enrolled employees.

I still need help+

Email hello@serve-speak.com and include the device and browser you are using, without sending your password.

Still need help?

We’ll help you get back to learning.

Contact ServeSpeak